SoliPrax GmbH

Privacy Policy

SoliPrax GmbH - Mobile Game Platform Development

Last Updated: March 15, 2025

1. Introduction and Controller Information

At SoliPrax GmbH, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our mobile game platform development services. We operate under German data protection laws and maintain transparency in all our data handling practices.

Data Controller:
SoliPrax GmbH
Max-Planck-Straße 27a
50858 Köln, Germany
BaFin-ID: 10159257
Phone: +14146986562
Email: help@soliprax.digital

As the controller of your personal data, we determine the purposes and means of processing your information. This policy applies to all services offered through our website and mobile game platforms.

2. Data We Collect

Contact Information
Name, email address, phone number, and company details when you reach out for our development services or educational programs.
Technical Data
IP addresses, browser type, device information, and usage patterns when visiting our website or using our platforms.
Professional Information
Your role, experience level, and specific interests in mobile game development when participating in our educational offerings.
Communication Records
Messages, support requests, and feedback you provide through our contact forms or direct communication channels.

How We Collect This Information

  • Directly from you through contact forms and inquiries
  • Automatically through website analytics and cookies
  • From your interactions with our educational content
  • Through support channels and customer service interactions

3. How We Use Your Information

We process your personal data for several legitimate business purposes. Each use has a specific legal basis under GDPR, and we only collect what's necessary for these purposes.

Primary Uses

  • Responding to your inquiries about our mobile game development services
  • Providing information about our educational programs scheduled for late 2025 and 2026
  • Improving our website functionality and user experience
  • Sending relevant updates about industry developments and our services (with consent)
  • Complying with legal obligations and regulatory requirements

Legal Basis for Processing

We process your data based on legitimate interest for business communications, contract performance for service delivery, consent for marketing communications, and legal obligation for compliance requirements. You can withdraw consent at any time where applicable.

4. Data Sharing and Third Parties

We maintain strict control over your personal information and limit sharing to essential business partners who help us deliver our services effectively.

When We Share Data

  • With hosting providers who maintain our website infrastructure (under data processing agreements)
  • Email service providers for legitimate business communications
  • Analytics services to understand website usage patterns (anonymized data)
  • Legal authorities when required by German law or valid legal process

We never sell your personal information to third parties or use it for purposes beyond what's described in this policy. All service providers are contractually bound to protect your data and use it only for specified purposes.

International Transfers
Some of our service providers may process data outside the European Union. When this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses or adequacy decisions by the European Commission.

5. Your Rights Under GDPR

As an individual whose data we process, you have comprehensive rights under the General Data Protection Regulation. We're committed to honoring these rights promptly and transparently.

Access Your Data
Request a copy of all personal information we hold about you, including how we use it and who we share it with.
Rectification
Correct any inaccurate or incomplete personal information we have about you.
Erasure (Right to be Forgotten)
Request deletion of your personal data when there's no legitimate reason for continued processing.
Restrict Processing
Limit how we process your data in certain circumstances while maintaining the data itself.
Data Portability
Receive your data in a structured format that can be transferred to another service provider.
Object to Processing
Object to processing based on legitimate interests or for direct marketing purposes.

How to Exercise Your Rights

To exercise any of these rights, contact us at help@soliprax.digital with your specific request. We'll respond within one month and may request additional information to verify your identity. There's no fee for most requests, though we may charge for excessive or repeated requests.

6. Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our approach combines technical, administrative, and physical safeguards.

Technical Security Measures

  • SSL/TLS encryption for all data transmission
  • Regular security updates and patch management
  • Access controls and authentication systems
  • Regular backup procedures with encrypted storage
  • Network monitoring and intrusion detection

Administrative Safeguards

Our staff receives regular training on data protection requirements. We maintain strict access policies, ensuring only authorized personnel can access personal data on a need-to-know basis. Regular audits verify compliance with our privacy procedures.

While we implement strong security measures, no system is completely immune to risks. We continuously monitor and improve our security posture to address emerging threats and maintain the highest level of protection for your information.

7. Data Retention Periods

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by legal obligations. Different types of information have different retention periods based on their use and legal requirements.

Data Type Retention Period Reason
Contact inquiries 3 years Business relationship development
Educational program applications 5 years Program administration and follow-up
Website analytics 26 months Performance optimization
Marketing communications Until consent withdrawn Ongoing marketing activities
Legal compliance records As required by law Regulatory obligations

When retention periods expire, we securely delete or anonymize your personal data. In some cases, we may retain anonymized information for statistical purposes, which cannot be traced back to you personally.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website performance. We're transparent about what we collect and give you control over these preferences.

Types of Cookies We Use

  • Essential cookies for website functionality and security
  • Analytics cookies to understand how visitors use our site
  • Preference cookies to remember your choices and settings

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality, but essential features will continue to work. We don't use cookies for targeted advertising or share cookie data with advertising networks.

9. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through our website or direct communication if you've provided contact information.

We encourage you to review this policy regularly to stay informed about how we protect your personal information. The "Last Updated" date at the top indicates when the most recent changes were made.

10. Contact Information and Complaints

If you have questions about this privacy policy or concerns about how we handle your personal data, we're here to help. Our commitment to privacy means taking your concerns seriously and responding promptly.

Privacy Inquiries:
Email: help@soliprax.digital
Phone: +14146986562
Address: Max-Planck-Straße 27a, 50858 Köln, Germany

Supervisory Authority

You have the right to lodge a complaint with the competent data protection supervisory authority if you believe we've processed your personal data unlawfully. In Germany, you can contact your local state data protection authority or the Federal Commissioner for Data Protection and Freedom of Information (BfDI).

However, we encourage you to contact us first with any concerns. We're committed to resolving privacy issues directly and maintaining your trust in our data handling practices.